FAQs
Straight answers before you start.
How projects, crews, documents, pricing and payments fit together.
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Who is Ordvero for?
Ordvero is job management software for small and midsize service businesses. It connects clients, projects, schedules, crew time, receipts, estimates and invoices. It suits businesses doing work at job sites, from a single visit to a project with several stages.
Find your industry →How do pricing and the free trial work?
Ordvero costs CA$39 a month for one user (Starter), CA$109 a month for up to 10 users (Pro) or CA$219 a month for up to 20 users (Team), plus GST/HST. Every plan includes the complete workspace; limits vary by people, receipt scans and storage. New workspaces receive a 14-day trial with no credit card required. Add a payment method before it ends to keep access; without one, the trial ends without a charge. Business phone numbers and client texting are not included in the trial.
Compare current prices and limits →Can I send estimates, invoice clients and collect payment?
Yes. Create estimates and invoices, send clients secure document links, and enable online payments for eligible invoices through your connected Stripe account. Confirmed online payments update the invoice balance. You can also record payments received elsewhere.
See estimates, invoices and payments →Can my crew use Ordvero on their phones?
Yes. Ordvero has iOS and Android apps. Invite employees and give them access to the projects they work on. They can see assigned work, clock time, capture receipts and add field updates according to their permissions.
See crew time tracking →Does Ordvero replace my accounting software?
Ordvero tracks job costs and billing records. It does not replace your accounting, tax filing or bookkeeping process. Review receipt scans and time records, and reconcile missing costs before treating a project’s profit as final.
Understand the job profit review →Is Ordvero available in Quebec?
Not yet. Ordvero is currently offered to businesses located in Canada outside Quebec and in the United States.
Is Ordvero only for scanning receipts?
No. Ordvero connects receipts to projects, budgets, crews, labor, estimates, invoices, PDFs, and client records so the job stays organized in one workspace.
Do all plans include the same features?
Yes. Every plan includes the complete workspace. Limits vary by people, monthly receipt scans and storage. Optional business texting has its own credit allowance and usage charges on paid plans.
Compare plans and optional texting →How does Ordvero handle sales tax?
Canadian workspaces can store GST/HST details and a manual tax rate. Billing documents then ask whether each line is taxable instead of making the user re-enter tax setup every time.
Does Ordvero collect online payments?
Yes. Connect your own Stripe account and enable online invoice payments. Clients can pay through secure invoice links or their client portal, and confirmed payments update the invoice balance. You can still record payments received outside Ordvero.
Does Ordvero charge platform fees on online payments?
Ordvero adds no platform fee on online payments — standard Stripe processing fees still apply. Stripe's fees depend on your account, country and payment method; your Ordvero subscription is separate.
Review Stripe’s fees →Start with your next job.
Try every feature free for 14 days.